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Frequently Asked Questions

For exhibit information or assistance, ask one of our friendly Docents. These volunteer guides wear navy blazers. 


  • Weekday afternoons are the least crowded.
  • Allow approximately 1 ½ hours minimum to tour the Museum.
  • Upon arrival, be prepared for Security Check, then go directly to the Admissions Desk. A clerk will help you get started with your visit.

Security Check 

To make your experience safe and enjoyable, be prepared for the Security Check. The Library and Museum is a Federal agency; weapons are not allowed in the building. Upon entry, all visitors must pass through a security check with a metal detector. All bags will be X-rayed, and possibly, searched. All weapons will be confiscated and not returned. This includes all guns, all knives, multipurpose tools, pepper spray, and stun-guns. All bags larger than 19" tall x 10" wide x 9" deep require check-in to the coat room. Ask a Docent (volunteer guide) for assistance. 

Service Dog

Only animals defined by the ADA as Service Animals are allowed into the Museum. Pets are not allowed.


  • The Museum is fully accessible according to the Americans with Disabilities Act (ADA).
  • Wheelchairs are available free of charge on a first-come, first-served basis. Ask a Docent (volunteer guide) for assistance.
  • Wheelchairs cannot leave the Museum's secure area. They cannot be taken to Cafe 43, the Museum Store, to the street for pick-up or drop-off, or to the Freedom Plaza fountain.
  • Video presentations are closed-captioned for the hearing impaired.
  • Only animals defined  by the ADA as Service Animals are allowed into the Museum.
  • Pets are not allowed inside the building; however, they are allowed in the Native Texas Park.
  • Motorized scooters are allowed.

Self Guide

Handheld audio guides are included in admission. Check out the Bush Center’s Mobile App, with information about the Museum galleries, films, and video and audio tours, prior to visiting the Museum.



Flash photography is prohibited. Ask a Docent (volunteer guide) if there are photography restrictions in the special exhibits. 

Please be aware that events and activities at the George W. Bush Presidential Library and Museum may be filmed and/or photographed. Your attendance constitutes authorization of the use of your photograph, voice, or other likeness for purposes related to the Library, including but not limited to marketing and promotion in both print and electronic forms.

Younger Visitors 

Chaperones must remain with younger visitors when in the exhibit galleries, classroom, Cafe43 and courtyard, and Museum Store as well as when on the Bush Center grounds.

Museum Store 

The Bush Center Museum Store offers memorabilia, apparel, and gifts. For details, call 214-200-4304.


Food and beverages including candy, gum, and water bottles are prohibited in the Museum. Dining options at the Bush Center include Cafe 43, a full service restaurant, and the casual, outdoor Courtyard Cafe.

Public Programming 

See News and Events and Classroom Resources for information about special Library and Museum programming.

Dallas CityPASS

Save 40% on admission to the George W. Bush Presidential Library and Museum, plus 3 more top city attractions: Perot Museum of Nature and Science, Reunion Tower GeO-Deck, Dallas Zoo OR The Sixth Floor Museum at Dealey Plaza. You'll skip most ticket lines, too. Valid 9 days. Purchase printable and mobile direct vouchers at or buy at the Museum admission desk for the same low price. LEARN MORE.

Visitor Services 

Contact the Visitor Services Coordinator if you have questions.

Visitor Services Coordinator
George W. Bush Presidential Library and Museum
2943 SMU Boulevard, Dallas, TX 75205
Phone: 214-346-1650   Fax: 214-346-1699
Visitor Inquiries:

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Brochure for the George W. Bush Presidential Library and Museum available to download.